Facebook, Instagram, WhatsApp, Messenger, and Oculus VR are all unavailable.
After a live appearance on CNBC by Antigone Davis, who was defending Facebook against allegations made by a whistleblower and in response to research evidence showing that Instagram is damaging to kids, the entire Facebook network fell offline. Communications director Andy Stone writes on Twitter that “We are aware that some individuals are having difficulty accessing our applications and products.” Stone is a spokesperson for Facebook. We’re doing everything we can to bring things back to normal as soon as possible, and we regret any trouble this may have caused.
It’s easy to see if you take a look at Down Detector (or your Twitter feed). However, their DNS records suggest that, like with last week’s Slack outage, the problem appears to be DNS (it is always DNS). It is unclear why the platforms are unavailable for so many individuals. Cloudflare’s Dane Knecht says certain Facebook routes have been “withdrawn from the internet.”
There’s a 5xx Server Error warning on Instagram.com, but no such message appears on Facebook. In addition, the issue appears to be hurting Oculus, the company’s virtual reality division. The browser works and users may load already installed games, but they cannot add new games or use social features. Even if it’s only a partial outage, it’s widespread enough to impair Facebook’s internal services
as well as Workplace for Facebook customers.
There’s no word yet from Facebook on what’s causing the issue or when Messenger and WhatsApp will be back up and running,
but we’ll keep you updated as soon as we learn more.
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