After Temporary Outage of Walgreens Apologizes a Vaccine covid 19 Testing Scheduler
Walgreens claimed their vaccine and testing appointment scheduler was down for a “temporary outage” on Monday, citing “exceptional demand” for testing and vaccines during the holidays.
“Some of our online applications, including the appointment calendar for COVID-19 vaccines and testing, were temporarily unavailable today,” the business stated in a statement released Monday afternoon. “The problem has been resolved, and we regret for any trouble this has caused our customers and patients.”
Users reported being put in a “virtual waiting room” when trying to make appointments on the Illinois-based drugstore chain’s website earlier in the day.
The interruption occurred while “we are witnessing exceptional demand for associated testing and immunisation services and goods,” according to Walgreens.
In a statement, Walgreens president John Standley stated, “We remain dedicated to addressing the needs of our customers and patients and are doing all we can to help our communities during this important time.” “In addition to the hectic Christmas season, our pharmacy and retail team members are working exceptionally hard every day to meet increased demand for COVID immunizations, testing, and other services.” We ask for patience and tolerance from our clients as we work together to manage the changing pandemic environment.”
The business claims to have distributed almost 55 million COVID-19 vaccinations and over 22 million COVID-19 tests throughout the country.
PCR test results are now taking between 24 and 48 hours to arrive, although fast testing are returning findings in less than 24 hours.
Appointment availability varies by location and time.
Walgreens put a four-item purchase restriction on COVID testing kits in stores and online last week. It cautioned that many retailers will experience temporary shortages of such tests.
Demand for testing has surged throughout Illinois as people congregate for the holidays and cases increase. In recent weeks, long queues have been observed at facilities around the Chicago region as supplies of at-home tests have run out.
Illinois will raise the hours of its community-based testing sites beginning next month in an effort to meet the increased demand, the governor stated Monday.
These locations will be open six days a week beginning January 3.
President Joe Biden revealed that his government has ordered a half-billion at-home fast COVID tests, which will be accessible next month and sent to Americans, to address anticipated supply shortages after the Christmas and New Year’s holidays.
“We’ll provide this exam to Americans for free, and we’ll have websites where you can have it delivered to your house,” Biden stated during a speech on Tuesday.
In the run-up to the holidays, pop-up testing venues are also being reported to meet the increased demand.
Walgreens has sent approximately 55 million COVID-19 vaccinations and more than 22 million COVID-19 tests throughout the country, according to this report.